Job Description

:

We are hiring experienced candidates for the

International Voice Process

role who are passionate about delivering high-quality customer support across global regions.

Responsibilities:

Handle inbound and outbound international calls with professionalism and accuracy. Resolve customer queries, complaints, and issues efficiently. Maintain records of conversations and ensure proper follow-up. Adhere to call quality standards and compliance requirements. Provide accurate product or service information to customers.

Requirements:

Minimum

1 year of experience

in an

International Voice Process

(US/UK/Australian clients preferred).

Excellent communication skills in English

- both verbal and written. Strong interpersonal and problem-solving skills. Comfortable working in

night shifts/rotational shifts

(as per requirement). Ability to work in a target-driven and performance-oriented environment.
Job Types: Full-time, Permanent

Pay: ?11,120.08 - ?42,040.98 per month

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Monday to Friday Night shift
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

International voice process: 1 year (Required)
Language:

English (Required)
Work Location: In person