team in Noida. The ideal candidate will have at least 1 year of experience in international customer service, possess excellent communication skills, and be able to deliver outstanding customer experiences.
Key Responsibilities:
Handle inbound and outbound calls, emails, or chats for international clients.
Provide accurate information and resolve customer queries in a timely manner.
Maintain professionalism and ensure high-quality service at all times.
Document interactions and update customer records in the CRM system.
Meet performance metrics including quality scores, response times, and customer satisfaction.
Requirements:
Minimum 1 year of experience in an
International BPO/Customer Support
role.
Excellent verbal and written communication skills in
English
.
Strong problem-solving and interpersonal skills.
Willingness to work in rotational shifts (including night shifts).
Ability to work under pressure and meet deadlines.
Benefits:
Competitive salary up to ?30,000 per month.
Performance incentives.
Growth and career advancement opportunities.
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Experience:
International voice process: 1 year (Required)
Language:
English (Required)
Location:
Noida, Uttar Pradesh (Required)
Work Location: In person
Speak with the employer
+91 9068709779
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.