International Admissions Mentor

Year    Gurgaon, Haryana, India

Job Description

:
This role is for one of the Weekday's clients
Salary range: Rs 500000 - Rs 700000 (ie INR 5-7 LPA)
Min Experience: 1 years
Location: Gurgaon
JobType: full-time
As an International Admissions Mentor, you will own each student's end-to-end enrollment journey-combining strategic counselling, relationship management, and sales acumen. You'll guide candidates from program enrollment through successful university admission, driving monthly conversion targets without resorting to hard selling.
Requirements:
Key Responsibilities * Student Account Ownership

  • Serve as the dedicated point of contact for each enrolled student and their family.
  • Build and nurture long-term relationships via calls, chats, and virtual meetings.
  • Coordinate every step of the admissions process to ensure a seamless experience.
  • Counselling & Conversion
  • Meet monthly targets by helping students submit documents, secure offer letters, and complete fee payments.
  • Identify and remove obstacles-whether emotional, financial, or logistical-through empathetic guidance.
  • Employ structured follow-ups to convert interest into commitment.
  • Strategic Application Support
  • Match student aspirations with suitable programs, universities, and scholarship options.
  • Guide document collection, SOP drafting, and application accuracy.
  • Continuously reassess program fit and adjust recommendations as needed.
  • Pipeline Management & Follow-Up
  • Maintain a personal admissions pipeline, tracking each student's progress.
  • Conduct regular touchpoints (WhatsApp, calls, emails) to keep the process moving forward.
  • Proactively manage objections, queries, and potential drop-off points.
  • Financial Clarity & Planning
  • Clearly outline total costs-tuition, living expenses, travel, etc.
  • Advise families on payment schedules, documentation, and financial readiness.
  • Drive fee milestones (registration, tuition) with transparency and trust.
  • Expectation Alignment & Retention
  • Set and manage expectations around program timelines and outcomes.
  • Encourage ongoing participation in pre-departure sessions and orientation events.
  • Monitor student engagement to maximize commitment and retention.
  • Issue Resolution & Coordination
  • Own escalations with empathy and efficiency.
  • Liaise with internal teams (Visa, Services, Sales) to resolve student concerns.
  • Act as the bridge between students and support departments for timely solutions.
  • Pre-Departure & Visa Assistance
  • Support visa documentation, cultural briefings, and travel preparations.
  • Ensure students are fully prepared for university onboarding upon arrival.
  • Reporting & Process Improvement
  • Maintain accurate records of student statuses, conversions, and challenges.
  • Deliver weekly updates on pipeline health, fee collections, and red flags.
  • Provide feedback to enhance systems, SOPs, and overall student experience.
Who You Are
  • 2-4 years in EdTech, inside sales, study-abroad counselling, or account management.
  • Proven relationship-building skills with students and families.
  • Track record of meeting or exceeding conversion targets through structured follow-ups.
  • Fluent in English and Hindi, with excellent verbal and written communication.
  • Highly self-motivated, empathetic, and adept at juggling multiple student accounts.
Success Metrics
  • Conversion Rate: Number of students completing registration and payment.
  • Pipeline Progression: Weekly advancement of student accounts.
  • Engagement: Contact frequency, follow-up quality, and responsiveness.
  • Revenue: Timely collection of registration and tuition fees.
  • Satisfaction: Post-registration feedback and long-term student retention.

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Job Detail

  • Job Id
    JD3916520
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year