Job Description

Location: Panchkula

Job Type: Full-time

About Us:

LiveSecure Protection Services is a leading security company providing trained security guards and protection services to clients across Canada. We are seeking a highly skilled and motivated

Administrative Executive - Security Operations to join our team. The ideal candidate will play a crucial role in coordinating with security guards deployed in Canada, ensuring operational efficiency, and maintaining effective communication.

Key Responsibilities:

1. Communication with Security Guards: Coordinate and call security guards deployed in Canada for routine checks, incident reporting, and operational updates.

2. Live Reporting Tracking: Monitor and track live reporting from security guards on patrol/duty, ensuring timely submission of reports.

3. Shift Compliance: Verify and ensure security guards are working as per their assigned shifts and roster.

4. Documentation & Reporting: Prepare and manage reports on guard performance, incidents, and operational metrics using Microsoft Office Word and Excel.

5. Communication: Handle internal and external communication (English) with clients, guards, and team members with excellent spoken and written skills.

6. Guard Coordination: Liaise with security guards for duty assignments, briefing/debriefing, and addressing operational queries.

7. Data Management: Maintain accurate records of guard deployments, incidents, reports, and client communications in Excel.

8. Operational Support: Provide administrative support for security operations team, including scheduling, coordination, and reporting.

9. Client Communication Support: Assist in communicating with Canadian clients as needed regarding guard deployments and services.

Requirements:

- Excellent spoken and written English skills (mandatory for communication with Canada-based guards/clients)

- Proficient in Microsoft Office Word and Excel (advanced skills preferred)

- Graduate degree in any discipline (preferably related to Administration, Management, Security Management)

- 1-3 years of experience in administration/operations (experience coordinating with field staff preferable)

- Strong organizational and time management skills

- Ability to work independently and handle multiple tasks

- Comfortable with calling and coordinating with field staff (security guards)

- Awareness of security operations preferable

Desired Skills:

- Experience in security industry or coordinating with field personnel

- Familiarity with time tracking/roster management software (additional tools apart from MS Office)

- Good interpersonal and communication skills

- Basic knowledge of security protocols and reporting

- Problem-solving abilities

What We Offer:

- Competitive salary and benefits package

- Opportunity to work with a growing security services company serving Canada

- Professional development and growth opportunities

- Friendly and collaborative work environment

Location Context: This role is based in [India location], coordinating operations for LiveSecure Protection Services' security guards deployed in Canada.

Note: Shortlisted candidates will be contacted for further rounds of interviews.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Work Location: In person