Job Description

Responsibilities:

The Internal Audit and Process Officer plays a vital role in ensuring compliance, efficiency, and risk management within hospital operations. This position involves conducting audits, optimizing workflows, and supporting hospital-wide process improvements to maintain high standards of patient care and regulatory compliance.

Key Responsibilities:

Internal Audit Responsibilities

Conduct financial audits to examine billing, insurance claims, and financial transactions for accuracy and fraud prevention. Analyse hospital workflows and operational efficiency to identify inefficiencies and recommend improvements. Assess potential risks in clinical and administrative processes and develop mitigation strategies. Review adherence to healthcare laws, accreditation standards, and hospital policies. Evaluate patient safety measures, infection control protocols, and medication management practices. Maintain audit documentation and present findings to hospital leadership. Conduct follow-up audits to ensure implementation of corrective actions and sustained compliance.

Process Optimization Responsibilities

Streamline hospital processes to enhance efficiency and reduce operational bottlenecks. Analyse hospital performance metrics and generate data-driven reports for decision-making. Assist in the creation and continuous improvement of Standard Operating Procedures (SOPs) across departments. Facilitate interdepartmental coordination to improve communication and workflow efficiency. Support the implementation of hospital management systems and digital tools. Provide training and compliance support to hospital staff on new processes and regulations. Lead continuous improvement initiatives, identifying opportunities for innovation and optimization.
Required Skills & Qualifications:

Inter CA with 7+ years' experience in internal audit and process optimization

Core Skills:

Analytical Thinking:

Ability to assess hospital workflows, financial records, and compliance data to identify inefficiencies.

Attention to Detail:

Ensuring accuracy in audits, reports, and process evaluations.

Regulatory Knowledge:

Understanding healthcare laws, accreditation standards, and hospital policies.

Risk Assessment:

Identifying potential risks in clinical and administrative processes.

Process Improvement:

Recommending and implementing efficiency-enhancing strategies.

Technical Skills:

Financial Acumen:

Knowledge of hospital billing, insurance claims, and financial audits.

Data Analysis & Reporting:

Ability to interpret hospital performance metrics and generate actionable insights.

Technology Proficiency:

Familiarity with hospital management software and digital tools.

Standard Operating Procedures (SOPs):

Developing and refining SOPs for various hospital departments.

Interpersonal & Leadership Skills:

Communication & Collaboration:

Coordinating with hospital staff, departments, and leadership.

Problem-Solving:

Addressing operational challenges with innovative solutions.

Ethical Decision-Making:

Ensuring fairness and integrity in audits and process evaluations.

Training & Compliance Support:

Assisting staff in understanding new processes and regulations.

This role is ideal for candidates passionate about improving healthcare operations, ensuring regulatory adherence, and enhancing hospital efficiency.

If you meet the above qualifications and are interested in this opportunity, please submit your resume at hr@holyfamilyhospital.in/deputyhr@holyfamilyhospital.in/

hrdirector@holyfamilyhospital.in

or call +91 62670 344/91 62670 577

Current CTC:

Excepted CTC :

Notice Period:

Job Type: Full-time

Pay: ?65,000.00 - ?70,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Fixed shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person