Job Description

Intern - Site Reliability Engineer

Location:

Bangalore

About LeadSquared:

LeadSquared is one of the fastest-growing SaaS companies in the CRM space, helping organizations automate and accelerate their sales and marketing processes. Over

1,700+ customers

and

2,00,000+ users

worldwide rely on our platform to drive high-velocity growth.


Backed by

Gaja Capital

and

Stakeboat Capital

, we're a

1,300+ strong global team

with presence across

India, the U.S., Middle East, ASEAN, ANZ, and South Africa

.

Highlights:

Recognized among the

Top 50 fastest-growing tech companies in India

by Deloitte Fast 50.
Winner of

Frost & Sullivan's 2019 Marketing Automation Company of the Year

.
Featured in the

FT 1000: High-Growth Companies Asia-Pacific

list.
Top-rated product on

G2Crowd, GetApp, and TrustRadius

.

The Role:

As an

SRE Intern

, you'll help ensure the availability, performance, and reliability of our 100% AWS-hosted cloud infrastructure. You'll work on optimizing performance, automating operations, and enhancing observability for our large-scale, cloud-native SaaS platform.

Key Responsibilities:

Monitor and improve the availability, performance, and efficiency of our production systems.
Manage incidents, perform root cause analysis, and implement preventive measures.
Collaborate with

DevOps

,

InfoSec

, and

Engineering

teams to enhance reliability and scalability.
Work hands-on with tools like

NewRelic, Grafana, Loggly, PagerDuty, Kibana, Site24x7

, and AWS services such as

RDS, ECS, EC2, Lambda, Redis

, and more.
Strengthen observability, monitoring, and alerting systems.
Interact with customers to resolve infrastructure performance and security issues.

Requirements:

Bachelor's degree in

Computer Science

or related field.
Solid understanding of

AWS services

(EC2, RDS, Elasticsearch, Redis, SQS, API Gateway, Lambda, etc.) and monitoring tools.
Ability to manage a multi-tenant SaaS environment and troubleshoot production incidents.
Proficiency in analyzing OS and application performance metrics.
Strong documentation and communication skills.
Proactive mindset with attention to reliability, scalability, and continuous improvement.
Programming knowledge in

Python

preferred;

AWS or ITIL certification

is a plus.

Why Join Us:

Work in a

fast-paced, high-growth

environment.
Opportunity for

accelerated learning and rewards

.

Flat hierarchy

and approachable leadership.
Collaborate with some of the

brightest minds in SaaS and cloud engineering

.
Flexible work timings.