Job Description

Job Title:

Customer Support Intern

Location:

Centura Square IT Park, Thane

About the Role:

We are looking for enthusiastic and motivated

freshers

to join our

Customer Support team

as interns.

Key Responsibilities:

Respond to customer queries via phone, email, and chat in a professional manner Assist in coordinating moves and tracking Provide updates and resolutions to customers promptly Support the operations and dispatch team with customer follow-ups Maintain customer satisfaction through quality service and timely responses

What You Will Contribute:

Good communication skills:

Able to communicate clearly and persuasively, both verbally and in writing.

Interpersonal skills:

Able to build rapport and establish trust with customers.

Basic Tech Know-How

Eagerness to Learn:

Open-minded, curious, and ready to grow with training and support.

We Offer:

Hands-On Training:

Learn through real-time support, guidance, and continuous learning opportunities.

Growth Potential:

Chance to grow within the company and build a long-term career.

Supportive Team Culture:

Work in an encouraging environment where learning and collaboration are valued
Job Types: Full-time, Fresher, Internship

Pay: ?144,000.00 - ?240,000.00 per year

Benefits:

Flexible schedule
Schedule:

US shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Shift availability:

Night Shift (Required)
Work Location: In person