Attend to inbound and outbound customer calls in a professional manner
Perform data entry tasks with accuracy and consistency
Conduct follow-up communications to ensure issue resolution and client satisfaction
Maintain and update customer records in the designated CRM or database
Coordinate with internal departments to facilitate timely resolution of customer queries
Assist in preparing daily and weekly reports related to customer service activities
Adhere to company protocols and service standards in all communications
Job Type: Full-time
Pay: ?5,000.00 - ?8,000.00 per month
Work Location: In person
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