Role : - Retail Store Manager
Job brief
We are looking for a Retail Store Manager who would take ownership to provide excellent customer service and meet sales as as designed by management. Candidates with strong communication skills, who can make customers feel welcome in our store will stand out. A positive attitude and a desire to help and assist in turning in store visitors to customers will make you successful in this role.
Responsibilities
Greet and direct customers
Provide accurate information (e.g., product features, pricing, and returns/exchange policies)
Answer customers' queries about our line of clothing
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Founder/Store Managers.
Stay up to date as we bring new collections.
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