Job Description

- Place outbound calls to raw leads, and/or potential prospects.- Communicate, engage with and explain about the product and services offered.- Convert raw leads, and/or potential prospects into interested customers and close as sales.- Follow the "script". Identify customers' needs, clarify information and provide solutions and/or alternatives - Use of a very natural flair to provide prospects and customers with information about the products and services without sounding "robotic" or "rehearsed".- Demonstrate an aptitude for sales, be able to handle all queries, customer concerns and always "close".- Quickly address customer concerns and questions and overcome potential roadblocks in the sales conversation. Seize opportunities to upsell products when they arise.- Apply and be able to establish a positive rapport during all customer interactions, regardless of the outcome of the call.- Be patient and understanding in all customer interactions. Communicate effectively and professionally in all forms of communication with customers and with everyone in the organization as well.- Follow up with potential customers in a timely manner if necessary.- Meet Productivity Goals and any other Targets as set by the organization from time to time.- Manage sensitive customer data in a very careful manner ensuring complete adherence to the organization's data protection and compliance rules at all times. Multi-task frequently by updating records in a system while conversing with customers. - Maintain complete adherence to all policies and procedures set by the organization. (ref:updazz.com)