Job Description

Are you a seasoned professional with a passion for transforming businesses through innovative technology solutions? We are currently seeking a highly skilled and motivated individual to join our team as a Microsoft Dynamics 365 Consultant.

About the Role:

In this role as an Integration Analyst, you will:

Work closely with other Business Systems Analysts, Sales, Professional Services, Customer Support, Tax Research, Customers and Prospects. Review and analyze existing integrations and business processes and develop approaches for improving or further leveraging these systems. Accountable for ongoing support of our Indirect tax automation solution for MS Dynamics 365, AX-2012 and MS-GP. Provide Tier 2 support. Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design and test plan execution. Complete applicable project-related documentation, including; design specifications, application test plans, test cases and scripts, as well as release notes and user guides. Work closely with the Product development and other Application Management teams for continuous product improvements. Contribute to the technology roadmap for Microsoft business applications and systems. Provide deep MS Dynamics 365, AX-2012 and MS-GP domain know-how and act as an expert at Thomson Reuters for transaction tax solutions and coordinate with other functional areas within the ONESOURCE Indirect Tax Global Application Suite to ensure a full end-to-end Integration solution. Perform detailed analysis of business integration with MS Dynamics/AX modules feasibility and integration support. Follow product into the field to ensure customer success, providing business and data integration expertise to customers, partners and internal professional services personnel as needed. Assist in providing 2nd level support and training to Customer Support, Professional Services, and integration partners. Analyzes customer problems of high complexity, assesses scope of impact. Mitigates customer impact of issues and defines, reviews, and executes work arounds. Identifies options for problem resolution and initiates action engages others as appropriate and escalates as required. Provides advice or training to users about the application systems' functionality, correct operation or constraints, and corrects user faults. Has in-depth knowledge of a technical discipline or area and provides subject matter expertise. Conducts root cause analysis and correlation of other system and/or application problems of high complexity. Works on medium to large, moderately complex projects/issues that require increased skill in multiple technical environments and disciplines. Prepares status updates for customer problems or projects. Regularly communicates and shares knowledge with rest of the team. Shift Timing: 4pm IST to 1am IST Work Mode: Hybrid

About You:

You're a fit for the role of Integration Analyst, if your background includes:

Bachelors /Masters education in Computer Science/ Business Administration and or related field. At least 4-7 years of relevant experience in professional services / consulting firm in a client facing role. In depth knowledge about Microsoft ERP products(preferably Dynamics 365), business processes(P2P,O2C etc.) and have strong analytical acumen. Good knowledge of Global Indirect taxes such as GST, VAT, Sales tax and Use tax is plus. Familiar with automated testing tools, agile methodology, JIRAADO and prior experience with product development an added advantage. Ability to communicate/collaborate effectively with clients, management and project teams. Excellent analytical, problem solving and decision making skills. Ability to effectively manage multiple priorities simultaneously. Ability to work with a moderate level of supervision. 2 full implementation life cycles either as BSA or consultant, preferably including International/VAT deployments. Strong analytical and design skills. Extensive, hands-on application configuration and design experience. Previous work experience within a software company a plus other ERP system experience is a plus. Background in accounting fundamentals is a plus. Background in accounting fundamentals is a plus. Excellent communication and presentation skills in interacting with management and communicating functional vision to both internal and external constituencies. Strong customer-facing experience and skills. Strong organizational and planning skills. Strong desire to learn & highly self- motivated. Ability to multi-task and work under tight deadlines in a fast-paced environment. Possesses a professional and cooperative attitude. Self- starter who works well both independently and on a team. Previous experience or knowledge of working with ONESOURCE Indirect Tax Determination/ Sabrix is a plus. Previous work with US Sales and Use tax is a plus.

#LI-GS2

What's in it For You?

Hybrid Work Model:

We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance:

Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth:

By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits:

We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture:

Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact:

Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact:

We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.


We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.


As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.


We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.


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More information about Thomson Reuters can be found on thomsonreuters.com.