to design, build, and maintain direct integrations between our platform and leading third-party services such as Zapier, Zoho, Pipedrive, Zendesk, Salesforce, and similar systems. This role focuses on reliable, secure, and scalable API-level integrations that power real customer workflows.
Responsibilities
Design and implement
direct API integrations
with third-party platforms (CRM, helpdesk, automation, and productivity tools)
Build and maintain integrations for platforms including Zapier, Zoho, Pipedrive, Zendesk, Salesforce, and others
Develop OAuth and token-based authentication flows (OAuth 2.0, API keys, webhooks)
Normalize and map data models between external systems and our internal platform
Handle rate limits, retries, pagination, error handling, and edge cases
Maintain integration documentation for internal and external use
Collaborate with product, backend, and frontend teams to support integration requirements
Monitor integration health and troubleshoot production issues
Version and maintain integrations as third-party APIs evolve
Required Skills & Experience
Strong experience building
REST and/or GraphQL API integrations
Solid understanding of OAuth 2.0, webhooks, and event-driven architectures
Experience integrating with CRM and support platforms (Salesforce, Zendesk, Zoho, Pipedrive, etc.)
Proficiency in at least one backend language (e.g., Node.js, PHP, Python, or similar)
Experience working with JSON, async workflows, queues, and background jobs
Strong debugging and problem-solving skills
Ability to write clean, maintainable, well-documented code
Nice to Have
Experience building Zapier apps or private Zapier integrations
Familiarity with multi-tenant SaaS architectures
Experience with rate-limited or high-volume API systems
Knowledge of security best practices for third-party integrations
Experience working in a fast-moving startup or SaaS environment
Job Type: Full-time
Pay: ?75,000.00 - ?90,000.00 per month
Benefits:
Paid sick time
Paid time off
Work from home
Work Location: Remote
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