Job Description

Opportunity Has overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a medium impact client base in any size cluster/geographical area. Sales Account Manager - Cold Chain Vertical We Offer An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognised and well-rewarded. Key Responsibilities The individual will have sales responsibility for customer relationships and performance of an assigned customer portfolio in Cold Chain client base in North India. o New Customer Acquisition, renewals in line with priorities of the Area. This would be most important Objective o Manage assigned customers and budget base - with a view of build a portfolio and business plan for the next 3 years. o Develop customer value propositions for all appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers. o Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements). o Establish internal network in India cluster and globally to facilitate resolution of customer issues. o Build understanding of all service offerings to be able to offer integrated solutions. o Communicate significant trends, rate changes and policies to assigned accounts. o Ensure Customer Relationship Management tools (Salesforce.com) are updated on time and with high-quality data. Who we are looking for: o You should possess enthusiasm, a strong work ethic and a willingness to learn. o Logistics work experience of 5-7 years. o Would need a certain amount of travel, within the country - depending on business needs o Ability to interact with senior stakeholders and build good engagement levels o A self-starter, who can work with complex business solutions and work through ambiguity. o Should be able to be in the constant hunt for new business and ensure their movement through the sales cycle. o You should have excellent interpersonal, presentation and communication skills (both written and oral). o In addition, you should have organizational and time management skills including multitasking, prioritising, and the ability to plan work activities efficiently to meet deadlines.

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