Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
This is a strategic decision from EY GDS to build a team to specifically focus on training staff 1s, Java hires and also on the innovation agenda within INS and Guidewire. Full justification provided here:
Training responsibilities:
Training Program Development

• Design and maintain comprehensive training curricula for Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter)
• Create custom training materials aligned with specific client implementations
• Develop role-based learning paths for different user groups

Training Delivery

• Coordinate and conduct instructor-led training sessions. Manage the training programs end to end.
• Manage virtual and on-site training logistics, oversee training environments and ensure expected outcomes are delivered.
• Align training timelines with project milestones

Assessment and Improvement

• Evaluate training effectiveness through assessments and feedback
• Identify gaps in knowledge transfer and implement solutions
• Continuously update training content based on product version improvements and evolution of project demands through feedback received by DMs/Tech Leads.

Knowledge Management

• Maintain a repository of training materials and documentation
• Ensure materials are refreshed constantly to reflect current product versions and capabilities
• Create job aids and quick reference guides which can provide offline support to those that need it

Reporting & Communications

• Report training progress to project leadership
• Coordinate with business units to schedule training sessions

Innovation CoE responsibilities:
Strategic Innovation Planning

• Develop and execute an innovation roadmap for Guidewire, in conjunction with US Leaders in order to meet/exceed annual expectations and goals.
• Align innovation initiatives with business goals and insurance industry trends

Solution Architecture & Advanced Feature Exploration

• Collaborate with the CoE Leads to be able to partner on the creation of assets/methods to boost our internal architecture capabilities
• Lead exploration of Guidewire's newest capabilities (e.g., Jutro Digital Platform, APD, Cloud integration etc.)

Innovation Governance

• Establish frameworks for evaluating and prioritizing innovation initiatives. Collaborate with the regions to secure funding, know-how and resources to boost the innovation agenda.
• Balance quick wins with longer-term strategic innovations

Knowledge Sharing

• Create a culture of continuous improvement and technological exploration and partner with the Training coordinators to continuously refresh training content to keep pace with industry expectations and product development.

Implementation Guidance - work with CoE teams to -

• Advise implementation teams on incorporating innovative approaches
• Provide technical direction for complex customizations and configurations
• Ensure innovations align with Guidewire upgrade paths and best practices

EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Skills Required