Job Description

Survey & Claims Management

Will have to carry out survey, loss assessment, and claim investigations for commercial and industrial insurance losses If the volume increases, suitable additional manpower would be provided. Ensure accurate determination of cause, extent of loss, policy applicability, and liability Review, validate, and approve survey reports before submission to insurers Handle high-value, complex, and sensitive claims personally when required

Client & Stakeholder Coordination

Act as the primary point of contact for insurers, brokers, reinsurers, and corporate clients Address escalations, disputes, and clarifications related to survey findings Participate in joint surveys, meetings, and claim negotiations

Risk & Technical Advisory

Provide technical guidance on loss prevention, risk mitigation, and underwriting feedback

Reporting & MIS

Prepare Branch MIS reports on claim volumes, severity, TAT, and closures Track KPIs and provide periodic updates to senior management
Maintain accurate digital records and claims management systems

Support insurers with pre-risk inspections and large-risk evaluations when required Analyze loss trends and provide insights to improve claims handling and risk management

Key Skills & Competencies

Strong expertise in commercial and industrial insurance claims In-depth knowledge of fire, engineering, marine, liability, and property policies Excellent analytical, report-writing, and investigation skills Leadership, decision-making, and stakeholder management abilities High integrity and attention to detail

Qualification

Bachelor's degree in Engineering (Mechanical / Civil / Electrical) or equivalent
Valid IRDAI Surveyor & Loss Assessor License

Membership of the Institute of Insurance Surveyors & Loss Assessors (IISLA)
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person