Job Description

Job Title:

Insurance Client Service Coordinator

Location:

[Specify Location or Remote]

Employment Type:

Full Time

Shift - AUS Time zone

Job Summary:

We are seeking a detail-oriented and client-focused Insurance Client Service Coordinator to manage the end-to-end quoting, documentation, and onboarding process for insurance clients. The ideal candidate will coordinate with underwriters, ensure compliance, support claims handling, and maintain accurate records in line with Australian financial services regulations.

Key Responsibilities:

Collaborate with underwriters to obtain competitive insurance quotes tailored to client needs Ensure all quotes meet regulatory and policy compliance Collect, verify, and manage client documentation Utilize quoting platforms to prepare comprehensive quote comparisons Communicate with clients from proposal to onboarding and policy issuance Follow up to secure policy acceptance and payment Provide administrative and claims support, acting as liaison between clients and insurers Maintain accurate records and ensure compliance with internal policies and AFSL requirements

Qualifications:

Experience in insurance brokerage or financial services preferred Strong communication and organizational skills Familiarity with quoting platforms and insurance regulations in Australia Customer-focused mindset with attention to detail
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Health insurance Work from home
Schedule:

Day shift Rotational shift
Supplemental Pay:

Commission pay Performance bonus
Work Location: In person