Job Description

Description

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Qualifications

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Prepare and send timely notification to Client Manager for Renewal of Insurance Certificates. Maintains insurance information for accounts including compiling, calculating and coding data Provides customer service assistance to assist Program Manager and servicing team in Dallas Processes information and performs follow-up on missing information or documentation in the contractor enrolment process Processes information for the issuance of certificates of insurance Tracks, monitors and enters contractor monthly/annual payroll information Deliver as per defined KPI's for the role - Maintain Quality and Turnaround standards. Following SOPs, Client / Carrier specifications and adherence of all statutory requirements. To ensure any feedback (including escalation/errors) found in the process is informed to the team Manager instantly. Timely and effective responses to all queries, requests, corrections, etc. received from host / Program Manager in centralized mailbox / WTW ComPAS. Participate and contribute in potential process improvement areas

Knowledge:

Good understanding of Insurance Principles. Good understanding and knowledge of MS office (Especially MS Excel).

Qualifications:

Graduate / Postgraduate

Skills:

Good verbal and written communication skills Energetic, enthusiastic individuals Analytical Skills. Logical thinking skillset is a must. Ability to learn new processes and systems, also should have the ability to adapt to changes. Ability to prioritize and organize tasks, work within stiff timelines. Ability to work independently and as part of a team. * Ability to work under pressure and meet tight deadlines.