Job Description

We are urgently looking for Insurance - Operation/ Back office location based at New Delhi, Barakhamba Road The role holder is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations for General Insurance vertical. Responsibilities \xc2\xb7 Participates in the development and implementation of operations department plans \xc2\xb7 Manages the implementation of the operations objectives, facilitating work processes to achieve high performance standards. \xc2\xb7 Coordinate with and synchronize between internal & external stakeholders. Works closely within the team. \xc2\xb7 Close coordination with insurance companies/Sales Team/Dealers/Call Centre team/other dept. \xc2\xb7 Ensure timely resolution of concerns raised by Dealer / field team / Insurance companies \xc2\xb7 Redirect unresolved issues to the next level of support personnel / departments. \xc2\xb7 Provide feedback on process gaps and recommend improvisations. \xc2\xb7 Identify & report bugs in portal. \xc2\xb7 Coordination & follow up with IT support team for resolution of incidents & requests. \xc2\xb7 Provide feedback on processes and make recommendations on areas to improve Qualifications and Education Requirements \xc2\xb7 Should be from General Insurance background. \xc2\xb7 Should possess good knowledge on General insurance. \xc2\xb7 Savvy with Financial transactions end to end \xc2\xb7 Work experience should be 2+ years. Preferred Skills \xc2\xb7 Hands on experience of handling working directly with a general insurer. \xc2\xb7 Excellent communication and interpersonal skills \xc2\xb7 In-depth knowledge of MS Excel and office suite \xc2\xb7 Customer-oriented, good listener and patient If interested please share your resume on recruitment@rrfcl.com or call 8178997843/8178997840 Job Type: Full-time Salary: \xe2\x82\xb920,000.00 - \xe2\x82\xb930,000.00 per month Schedule:

• Day shift

• total work: 8 years (Preferred)