Job Description

Job Title:

Assistant Manager - Insurance Department

Location:

Meridian Hospital, Kolathur, Chennai

Job Summary:

We are looking for a proactive and detail-oriented

Assistant Manager - Insurance

to oversee the hospital's insurance operations. The candidate will be responsible for managing end-to-end insurance processes, coordinating with insurance providers, ensuring smooth claim settlements, and leading the insurance team to deliver efficient and patient-friendly services.

Key Responsibilities:

Manage day-to-day operations of the Insurance Department. Coordinate with Third-Party Administrators (TPAs) and insurance companies for pre-authorization, approvals, and claim settlements. Monitor and verify insurance documentation, billing accuracy, and compliance with hospital policies. Ensure timely submission and follow-up of insurance claims to minimize denials and delays. Handle escalations related to insurance queries from patients, attendants, and doctors. Train, mentor, and guide the insurance team for process improvement and service excellence. Maintain MIS reports and analyze insurance claim trends to support management decisions. Ensure compliance with IRDA guidelines, hospital SOPs, and statutory requirements. Coordinate with finance/accounts for reconciliation of insurance receivables. Drive initiatives to improve patient satisfaction and reduce turnaround time in insurance processes.

Key Skills & Competencies:

Strong knowledge of healthcare insurance processes, TPAs, and claim procedures. Excellent communication and interpersonal skills. Leadership and team management abilities. Good analytical and problem-solving skills. Attention to detail and process orientation. Proficiency in MS Office and hospital information systems.

Qualifications & Experience:

Graduate / Postgraduate in any discipline (MBA in Hospital Administration / Insurance Management preferred). Minimum 5-8 years of experience in Hospital Insurance/TPA operations, with at least 3 years in a supervisory/managerial role.

Job Type:

Full-time

Location:

Kolathur, Chennai

For Job Opportunities, Contact:

HR Thirumalairajan - 9150034777

Job Types: Full-time, Permanent

Pay: ?480,000.00 - ?600,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person

Speak with the employer

+91 9150034777