to join our Insurance Operations team. This offers a valuable opportunity to gain hands-on exposure to the Australian insurance market and learn end-to-end insurance processes, documentation, and compliance workflows. The ideal candidate will be eager to learn, organized, and committed to developing a strong foundation in insurance administration and client servicing.
Key Responsibilities:
1. Insurance Operations Support
Assist in processing new business, renewals, and endorsements under supervision.
Maintain and organize policy records, quotes, and claim-related documents.
Upload and manage documentation on internal platforms such as
SharePoint.
Learn to use insurance systems such as
SCTP
,
Sunrise
, and
Insight
for policy processing.
2. Client and Underwriter Coordination
Draft and send follow-up emails to clients and underwriters as guided by the team.
Maintain accurate logs of communications in CRM tools
(e.g., Zoho)
.
Learn how to respond to basic queries and escalate complex issues to senior members.
3. Compliance and Documentation
Assist in organizing compliance-related documents.
Support in updating compliance trackers and checklists as per company standards.
Ensure all documentation is accurate, complete, and stored securely.
Required Skills & Competencies:
Strong willingness to learn and adapt to new processes.
Good written and verbal communication skills.
Basic proficiency in
Microsoft Office (Word, Excel, Outlook).
High attention to detail and organizational ability.
Positive attitude, teamwork, and professionalism.
Eligibility & Expectations:
Pursuing or recently completed a
degree/diploma in Business, Finance, Commerce, or Insurance.
Commitment to maintaining
confidentiality and compliance standards.
What You'll Gain:
Practical exposure to insurance operations and compliance processes.
Hands-on training with real business cases in the Australian insurance domain.
Mentorship and guidance from experienced industry professionals.
Job Type: Full-time
Pay: ?13,000.00 - ?18,000.00 per month
Benefits:
Food provided
Health insurance
Work Location: In person
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