A hospital insurance executive's roles include managing insurance-related tasks like
verifying patient coverage
, processing claims, and coordinating with insurance companies for pre-authorizations and settlements. Key responsibilities involve handling patient inquiries, ensuring accurate billing, maintaining records, and ensuring compliance with insurance policies and regulations. Core duties
Insurance verification and coordination:
Verify patient insurance coverage, limits, and eligibility to ensure a smooth process for both the patient and the hospital. Coordinate with patients, consultants, and insurance companies on pre-authorizations, approvals, and claim status.
Claims processing:
Process and manage claims from submission to settlement, handling both cashless and reimbursement cases. This includes preparing and submitting pre-authorization requests and discharge intimations.
Patient and insurance company liaison:
Act as a point of contact between patients, healthcare providers, and insurance companies to resolve issues and answer questions. Liaise with Third Party Administrators (TPAs) and corporate insurance departments.
Record keeping and reporting:
Maintain accurate records of all insurance transactions, documentation, and patient interactions. Generate and analyze reports on claim status, rejections, and other performance metrics for management.
Policy and compliance
Policy management:
Ensure the hospital's insurance schemes are updated in the system and that all operations comply with current insurance policies, hospital guidelines, and healthcare regulations.
Risk and compliance:
Monitor insurance discounts and rejections to identify trends. Conduct audits of claims to ensure accuracy and implement corrective actions when necessary.
Financial and billing responsibilities
Accurate billing:
Ensure accurate billing to insurance companies.
Dispute resolution:
Handle and resolve any issues or discrepancies related to claims processing.
Strategic and administrative tasks
Process improvement:
Design, update, and implement policies and procedures to improve the efficiency and accuracy of insurance operations.
Team support:
Provide support and training to junior staff on best practices in claims processing and customer service.
Job Types: Full-time, Permanent
Pay: ?16,000.00 - ?22,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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