Job Description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

Leading requirement gathering sessions through methods like stakeholder interviews,

workshops, and surveys to capture functional, non-functional, and technical
requirements, ensuring alignment with business needs, user pain points, and strategic
objectives.Translating complex business needs into functional specifications, ensuring clear

communication between business stakeholders and technical teams for seamless solution
delivery.Applying in-depth domain knowledge of Property & Casualty (P&C) Insurance, Life

Insurance, Health Insurance, Commercial Insurance, or Personal Insurance to support
the design and implementation of tailored solutions that meet client requirements.Facilitating change management processes, including user training, system testing, and

post-implementation support, to ensure smooth transitions for stakeholders and end[1]users.Creating and maintaining documentation related to business analysis activities, including

user stories, process maps, user acceptance criteria, and business cases, ensuring
transparency and consistency across project teams.Utilizing Root Cause Analysis (RCA) techniques to identify the underlying causes of

business problems, gaps, or inefficiencies in the insurance processes, providing actionable recommendations for improvement

Your Profile

5 to 10 years of Experience on Digital Transformation/ Business Analysis/ Process Consulting Master's degree in business administration. Proven experience as a Business Analyst on insurance domain projects, with a deep understanding of industry processes, regulations, and technology applications specific to P&C Insurance, Life Insurance, Health Insurance, Commercial Insurance, or Personal Insurance. Experience in driving process optimization, process improvement initiatives, and standardizing workflows to enhance efficiency and ensure consistency across insurance operations. Strong expertise in at least two or more areas of insurance: Life Insurance, Health Insurance, Property & Casualty Insurance, Claims Management, Underwriting, and Risk Management.

What you will love about working here

We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.



Ref. code
227076-en_GB
Posted on
24 Sep 2025
Experience level
Experienced Professionals
Contract type
Permanent
Location
Mumbai
Business unit
INVENT
Brand
Capgemini Invent
Professional communities
Strategy & Transformation