. The ideal candidate will be responsible for managing end-to-end claims processes, ensuring efficient, fair, and timely settlement of claims in compliance with regulatory guidelines and company policies.
The role requires strong analytical skills, attention to detail, and the ability to lead a team in delivering exceptional customer service while minimizing fraud and operational risks.
Key Skills & Competencies:
In-depth knowledge of
claims processes
across
General and Life Insurance
domains.
Strong understanding of
IRDAI regulations
,
policy terms
, and
underwriting principles
.
Proficiency in
claims assessment, investigation, and negotiation
.
Excellent
analytical
,
problem-solving
, and
decision-making
abilities.
Strong leadership, communication, and interpersonal skills.
Ability to handle high volumes of claims while maintaining accuracy and quality.
Proficiency in MS Office and insurance claims management systems.
Educational Qualifications:
Graduate/Postgraduate in
Insurance, Finance, Commerce, or Management
.
Experience Required:
3-5 years
of experience in
Claims Management
within the
Insurance domain
(General and Life).
Proven track record in
claims settlement, fraud control, and process optimization
.
Experience in
team management
and handling
high-value claims
will be an advantage.
Key Performance Indicators (KPIs):
Average claim settlement turnaround time (TAT).
Customer satisfaction score (CSAT).
Accuracy and compliance rate in claims processing.
Reduction in claim leakage and fraudulent claims.
Team performance and efficiency metrics.
Pay Scale: 3 to 4 LPA
Job Types: Full-time, Permanent
Pay: ?11,760.55 - ?30,135.58 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid time off
Provident Fund
Work Location: In person
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