Job Description

Job Title:

CRM Helpdesk - Claim Processing Executive (Health Insurance)

Company:

Watch Your Health (in partnership with ICICI Lombard)

Location:

Delhi (In-person)

Job Type:

Full-time

Salary:

?18,000 - ?22,000 per month

About Us

Watch Your Health

is a leading health-tech company leveraging

technology and data analytics

to empower individuals to take control of their health. We partner with insurance companies, healthcare providers, and corporates to deliver

innovative digital health solutions

promoting wellness, disease prevention, and healthier lifestyles.

Join us and be part of a

fast-growing team at the intersection of technology, healthcare, and wellness

.

Key Responsibilities

Provide

CRM support for claims

at client locations. Resolve

customer queries

related to policy coverage and health claim processes. Facilitate the

claims app

for submission and tracking of claims by employees. Act as a

direct SPOC

for employees, responding to calls and emails. Collect and dispatch

claim documents

as per corporate requirements. Coordinate with

internal claims units

at ICICI Lombard to ensure seamless cashless and priority processing. Stay updated with

health insurance regulations and policies

to provide accurate information. Maintain

confidentiality

of sensitive data and adhere to data protection guidelines. Travel

twice a week between branches

to resolve customer queries.

Candidate Requirements

Experience:

2 years in the Health Insurance industry

Qualification:

Graduation

Skills:

Good English communication is compulsory

How to Apply

WhatsApp your CV:

7400103739

Email your CV:

recruiter26@watchyourhealth.com

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Work Location: In person