Insurance Back Office

Year Noida, Uttar Pradesh, India

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: Essential Job Functions

Analyze, validate and process transactions as per Desktop procedures
Clear and accurate written and verbal communication with relevant parties
Ensure that the assigned targets are met in accordance with SLA and Internal standards.
Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
Work as a team member to meet process goals at all times
Ensure adherence to established attendance schedules
Good computer navigation skills
Good keyboarding speed \xe2\x80\x93 25wpm w/98% accuracy
Good knowledge of complete MS Office suite
Knowledge about the Insurance industry in US (N/A incase of a fresher)
Knowledge about US Culture (N/A incase of a fresher)
Knowledge of Insurance principles (N/A incase of a fresher)
Communication skills \xe2\x80\x93 should be able to read, interpret business documents. Good oral/written communication
Ability to work successfully in production driven environment
Adaptability to change
Ability to work on routine/standardized transactions.

Basic Qualifications

Bachelor\'s degree or equivalent combination of education and experience
Bachelor\'s degree in business administration, information technology, computer science or related field preferred
Three or more years of business process outsourcing, consulting or systems implementation experience
Experience working with business processes
Experience working with information technology applications and infrastructure

Other Qualifications

Organizational and time management skills
Communication, presentation and facilitation skills
Ability to conceptualize, develop and apply business and management consulting applications and services
Ability to assess clients\' business and identify improvement opportunities
Willingness to travel

Work Environment

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