Job Description

:
Urgently Looking for Instructional Designer
Location : Hyderabad
WFO- 5 days
Exp: 2-4 Years
Notice period : Immediate only
:
Tool- Captivate (Content Management tool)
Able to Maintained - over 800 Pieces of training content developed to support different a LOBs in Maps.
Able to create engaging and interacting learning Material.
Strong in customer service orientation.
e learning Software tools exp -Captivate (LMS),SABA, media visual designer
Demonstrated understanding of adult learning principle and Instructional Design.
IT industry Preferred.
Excellent verbal communication.
Please apply if holding relevant Exp.
Role Purpose
The purpose of this role is to convert the technical content into an instructional format as per client requirements
Do

• Design and develop instructional content as per client requirements
• Conduct needs analysis to understand client requirements
• Review the technical content available to understand the product specifications or process workflow
• Develop a story board using various infographics such as flowchart, scenarios or characters as required
• Pack the storyboard content and migrate it to the appropriate authoring tool
• Design the content with animation and review the content from multiple perspectives of user centricity, navigation, control as well adherence to the quality benchmark established.

Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Vertical BU
Project Management, Information gathering, client review and feedback
Technical Publications Leadership
Quality standards, review
Internal DOP/ WIT teams
For any instructional design requirements
External
Clients
Information gathering, technical specification, reviews etc.
Display
Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill

• Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends in the ITES/BPO industry - Competent
• Functional Knowledge - Knowledge of Instructional design, creativity and visualization skills, authoring tools such as Captivate, Storyboard 360 etc., editing/ recording - Competent

Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.

• Behavioral Competencies

• Analytical Skills
• Execution Excellence
• Client centricity
• Passion for results
• Stakeholder Management

Deliver
No.
Performance Parameter
Measure
1.
Instructional Design
Quality of the design - look and feel, fit with onscreen voice over, review of controls - navigation etc.
On-time delivery
Execution errors - errors in compatibility
CSAT
Content Mgt./ Web Publishing(Digital)