Job Description

• About Wells Fargo - Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique
  skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
  
  About Wells Fargo India & Philippines- Wells Fargo India & Philippines (WFI&P) enables global talent capabilities for Wells Fargo & Company, by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFI&P operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFI&P at our International Careers website.
  
  Department Overview- Corporate and Investment Banking (CIB) Securities Shared Services Operations is a cross-functional group of teams that provide support for CIB-Markets and the broader Wells Fargo organization. Shared Services are the owners and stewards of both client and reference data with a focus on operational excellence and superior client service. The Shared Services Client Data & Onboarding team is focused on data and documentation gathering that is necessary to onboard new clients, maintain client accounts and support the client throughout the lifecycle of the relationship. The team interacts with all departments within Capital Market Sales as well as Compliance, Settlement Operations, AML/KYC, Middle Office and Credit.
  
  Process Overview- Operations is responsible for end-to-end client data strategy, data connectivity, data integrity and reporting. We act as data steward for core client & related data elements. It also supports maintaining client data and lifecycle space through system integration, data validation, automation and instituting Lean workflow principles. In addition, provides strategy across the maintenance space that focuses on enhancing existing processes while mitigating risk and leveraging vendor solutions, where applicable.
  Our teams work closely across the firm to develop and deliver new products and services, while mitigating operational risk and enhancing the client experience. We drive process and technology change to scale and automate our businesses. To summarize, for every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.
  
  About the Role- This is a senior management position within Client Data team with direct oversight for Account Opening and Maintenance functions across business products and functions. This individual will lead the front to back client data activities including account set-ups, reference data maintenance, off-boarding, and new business/policy implementation. Acting as a lead for all escalations, operations, business and regulatory initiatives; this leader will face-off to global business, operations, compliance, and legal counterparts to ensure effective transparency and partnership. This person will also be responsible for adherence to regulatory rules and implementation across the team.
  
  This leader is expected to champion governance, remediation, and change initiatives that will drive the client experience for our account onboarding workflow. This person will directly manage and oversee a body of work across FX products to improve processes, drive tech implementation. This leader will drive the expansion and execution of the onboarding services to clients including engagement with our Facilitation, Sales and Operations teams. Lead and manage technology changes needed to deliver scalable solutions to account onboarding, and assisting with key risk and control activities like audits, policy reviews, procedural changes, etc. This leader will drive the implementation of industry utilities and onboarding of clients through strategic tools helping to streamline the client experience. This leader will also be expected to coordinate, lead, and drive strategy with internal partners regarding onboarding initiatives, regulatory changes, and best practices.
  
  Responsibilities -
  
  • Directly manage the FX Client Account Onboarding flow partnering with Facilitation, Sales / Business and Clients providing hands-on ownership of the process
  • Partner with the facilitation and key business stakeholders to development business strategies and the implementation of strategic decisions targeted around the client experience
  • Directly oversee a team of individuals dedicated to the FX Client Account onboarding flow including recruiting efforts, performance reviews, career planning, and coaching activities
  • Act as the primary point of contact for facilitation / sales to address escalations, onboarding initiatives, key client changes, etc.
  • Lead and create a strategy and framework to ensure scalable solutions for onboarding that will focus on all aspects of the onboarding and maintenance processes
  • Lead initiatives to streamline the client experience, meet regulatory requirements and improve efficiency
  • Partner with global teams to deliver strategic initiatives to properly capture client preferences and design a framework to highlight inconsistencies and illogical situations for remediation
  • Participate in governance forums, working groups, and regular meetings with key functional and business stakeholders to address client onboarding statuses, projects, prioritization
  • Develop a strong understanding of technology applications and systems ensuring strategic delivery and process efficiency within the account Onboarding workflow
  • Cultivate an environment that supports diversity, inclusion and collaboration
  • Ensure that appropriate level of control is maintained over business and operational activities and compliant with firm and regulatory policy
  • Perform manager sign-offs of key regulatory deliverables and quality reviews
  • Collaborate with onshore Client Data teams to effectively manage day to day activitives
  • Ensure and Adhere to the Regulatory Reporting standards, policies, and procedures (e.g., Dodd Frank, FINRA regulations, QFC Stay, Segregation of Initial Margin Amount (SEG IA)
  • Driving consistency of operational practices and procedures
  • Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment Responsible for Business Continuity, Breaches/Incidents and Quality Assurance
  • Ensure BCP strategy is in place for the team
  • Should display an appreciation of control, quality and risk related issues. Ensure existent controls are followed by team
  • Develop and maintain a world class and productive team Ensure strong focus on short and long term objectives, training, succession planning, career development, and managing career opportunities
  
  Preferred Skills-
  
  • Strong Knowledge of the Static Data Process and experience in client Onboarding, SSI Setups for different Product line and preferably FX and Derivative Products.
  • Extensive knowledge and understanding of all capital markets products, industry trends, regulatory changes, and industry-wide best practices with in Static Data processes.
  • Ability to independently research and analyze static data requirements and other static data requirements.
  • Working on Strategic Initiatives within Static Group
  • Understanding of DTCC Alert, FX ALL, MYSIS Static data.
  • Ability to drive the strategic initiatives independently and working closely with all stake holders and tech teams.
  • Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources.
  • Extensive knowledge and experience supporting Foreign Exchange (F/X), Derivatives and Money Market Lines of Business.
  • Advanced knowledge of client on-boarding life-cycle
  • Strong Analytic ability, with high attention to detail, accuracy and strong problem solving skills
  • Ability to communicate (written/verbal) effectively at all organizational levels
  • Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
  • Perform analysis of, and make recommendations on functionality/efficiency of established controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements/expectations
  
  Essential Qualifications-
  
  • Bachelor's degree in Accounting, Finance, or a business-related field is strongly preferred
  • Previous experience of 15 years in Operations and/or Financial Services industry - Relevant work experience of 10+ years in one or a combination of the following: Client onboarding within Corporate Investment Banking, Static Data Process, middle office, collateral, business Operations AML/KYC Onboarding.
  • Excellent communication skills both written and verbal
  • Knowledge and understanding of Excel, PowerPoint, Word and adaptability to other software products
  • Ability to research, compile, and perform complex analysis on critical operational data
  • Be highly collaborative and team-oriented
  • Demonstrate strong analytical and interpersonal skills
  • Ability to work with impacted areas to understand complex problems
  • Ability to work in a fast-paced, team oriented environment
  • Strong multi-tasking abilities in a high performance, high demand environment
  • Ability to think strategically, drive consensus and influence decision making
  • Ability drive the initiatives in the team and working independently.
  • Strong knowledge on Static systems and flows in Trade life Cycle.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.