Job Description

:

We are looking for a

Service Engineer - Industrial Automation

to provide

on?site and remote technical support

to customers. The role involves

installation, commissioning, troubleshooting, and maintenance

of industrial automation systems at customer sites to ensure smooth plant operations, minimal downtime, and high customer satisfaction.

Key Responsibilities

Customer Site Support

Provide

on?site technical support

at customer locations for automation systems Diagnose and resolve

PLC, SCADA, DCS, HMI, and control system issues

Respond promptly to

service calls, breakdowns, and emergency situations

Installation & Commissioning

Support

installation, testing, and commissioning

of automation systems Configure PLCs, HMIs, drives, and field instruments at site Validate system performance as per approved design and customer requirements

Maintenance & Troubleshooting

Perform

preventive, corrective, and breakdown maintenance

Analyze root cause of failures and implement permanent solutions Assist customers in reducing downtime and improving system reliability

Customer Interaction & Training

Act as a

technical interface with customers

at site Provide

basic training and guidance

to customer operators and maintenance teams Communicate technical issues clearly and professionally

Documentation & Reporting

Prepare

service reports, maintenance logs, and RCA reports

Update system documentation after service activities or modifications Maintain records of installed automation hardware and software versions

Compliance & Safety

Follow

site safety rules, electrical safety standards, and company protocols

Ensure compliance with industrial standards and customer guidelines

Qualifications:

Required Qualifications

Education

Diploma / Bachelor's Degree in

Electrical, Electronics, Instrumentation, Mechatronics, or Automation Engineering

Experience

2-5+ years of experience in

service, maintenance, or field support

for industrial automation Proven experience in

customer?site support

or plant operations

Technical Skills

PLC troubleshooting & basic programming

(Siemens, Allen?Bradley, Schneider, ABB)

SCADA / HMI support

(WinCC, FactoryTalk, Wonderware, Ignition, etc.) Knowledge of

drives, motors, sensors, and industrial instrumentation

Industrial communication protocols:

Profinet, Profibus, Ethernet/IP, Modbus

Basic understanding of

electrical panels and wiring diagrams

Soft Skills & Behavioral Competencies

Strong

customer?service mindset

Good communication and interpersonal skills Ability to work independently at customer sites Willingness to travel and provide

on?call/shift support

Calm and structured approach during breakdown situations

Work Conditions

Frequent

travel to customer sites

Factory, plant, and industrial environments May require night shifts, weekends, and emergency calls

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.


IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.


We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.


Become an IMPACT Maker with Schneider Electric - apply today!


EUR36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 World's most sustainable corporations



You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here



Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.