Job Description

Installation and maintenance:

Execute the installation, shifting, reactivation, and speed/technology upgradation for airtel broadband, DTH, and surveillance customers in the defined area.

Response time:

Respond immediately to installation requests generated by the sales team and ensure timely completion.

Quality Assurance:

Ensure high-quality workmanship during installation to minimize faults and complaints

Customer Experience:

Maintain professional etiquette during customer visits, address queries, and continuously devise ways to improve the customer experience

Process Adherence:

Strictly adhere to the standard operating procedures (SOPs) and processes laid down by the company

Performance:

Meet productivity Criteria and deliver on key performance indicators (KPIs) and targets

Candidate Requirements Education:

Graduation is required

Mandatory Assets:

Must own a Two-Wheeler (personal vehicle) Must own a smartphone Excellent Command over the local language (Tamil) is mandatory Good communication and presentation skills Ability to approach and handle customers professionally

Demographics:

Age Limit: Up to 35 years

Gender: Male Candidates preferred (as per field requirement)

Personality:Self- motivated, Sincere, presentable, and committed to delivering results.

Location: Local candidates or those from nearby cities are preferred.

Salary and Benefits: Based on the minimum wages of the state (semi-skilled category)

Note:

Salary is negotiable for deserving candidates based on discussion with the circle SPOC

Payout Mode:

Salary will be credited directly to an airtel payments bank account

Behavioral Expectations:

Maintain a polite and smart approach toward customers Wear standardized attire/ uniform Always carry a valid ID card and display it when requested by the customer.

How to Apply:

Interested candidates can apply directly on Indeed. Please ensure you meet the vehicle and smartphone requirements before applying.

Job Types: Full-time, Fresher

Pay: ₹18,400.00 - ₹27,000.00 per month

Benefits:

Provident Fund
Work Location: In person