Job Description

Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism Operations
Management Level Specialist
& Summary At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.
As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
& Summary: Responsible for planning, coordinating, and administering training and development programs within the organisation. will play a key role in designing, implementing, and overseeing these programs, collaborating with various departments to assess training needs, create engaging content, and measure the effectiveness of learning initiatives

• Role of Learning Operations specialist with key responsibilities around LMS administration and management
• Playing an important role in helping manage the L&D operations
• Supporting L&D interventions with smooth and seamless logistical and operations support
• Providing support to the team in managing and coordinating the L&D programme
• To ensure accurate, timely and high-quality reporting across HC metrics.
• To create & deliver analysis of Learning & Development to identify actionable insights.
• To gather data from various sources, and analyzing large data sets to create consumable reports/presentations.

Responsibilities:
Learning & Development
Co-ordinate with business and HC team to execute L&D frameworks.
Support assessment of technical and professional development needs of business units
Support in executing Role based curriculums - technical and behavioral
Learning infrastructure management
IT Infrastructure management inside the class room
Seating arrangements
External venue management
Class logistics management - stationery, training materials and food and beverage
Learning helpdesk
Resolving learners queries (pre and post course)
Provide technical support on LMS and e-Learning courses
Learning Management System - Growth Centre
Create / Maintain course offerings and curriculums
Enrolment Management (Proxy Enrolment, Early cancellations, Late Cancellations, waitlists)
Managing transcripts
Administering evaluations
Administering assessments
Sending calendar invites and reminders
Announcing courses - Upload attendance, closing offerings
Virtual learning support - Create Web-Ex/ Live meeting events
Reporting
Generating periodic dashboards and reports from Growth Centre/CSOD.
Mandatory skill sets:

• HR Ops

Preferred skill sets:

• Microsoft Office Suite and other relevant software

Years of experience required:
1-3 years
Education qualification:
BBA, MBA, B.Com, BA, M.Com, PGDM
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor in Business Administration
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills Learning Management
Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID) {+ 26 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements Not Specified
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date

Skills Required