Job Description

:What You';ll DoInside Strategic Partnership Manager (iSPM), Strategic Technology PartnersLocation: Pune, India; proposed job grade: I3Department: Partner ManagementReports To: Director, Partner Management (Pune-based); dotted-line to North American Partner ManagementCompany OverviewAvalara is revolutionizing a fundamental business process most people never consider - sales tax compliance through cloud-based solutions. We';ve set our sights on being part of every business transaction on the planet. How';s that for a big idea? With a strong commitment to excellence and a customer-centric approach, we have rapidly expanded our reach through established partnerships and key players within the industry. We are currently seeking a motivated and energetic Inside Strategic Partnership Manager (iSPM) to join our growing partner team.DescriptionThe Partner Management team is looking for a proactive and self-motivated individual dedicated to nurturing and enhancing relationships with our strategic technology partners. As the Inside Strategic Partnership Manager, you will actively contribute to the development and execution of US-based partner account strategies to drive more leads and revenue among a portfolio of technology partners. Your primary responsibility will be to empower and enable partners to thrive within the framework of the Avalara Partner Program.The ideal candidate excels in cross-functional collaboration, demonstrates strong communication skills, and is proficient in project management. With an analytical mindset and a bias for action, you will be working in a dynamic environment while regularly interfacing with our external partners. Your curious mindset and a willingness to learn while contributing your unique talents will be highly valued within our winning organization.Key Responsibilities * Account Planning &; Strategy Support:

• Support the development and execution of general partner portfolio strategy
• Assist in setting and tracking partner performance metrics &; goals
• Executing against playbooks to drive growth and transformation
• Coordinate and manage quarterly and annual business review to measure and track performance across a set of partners
• Leverage tools and systems to transparently track initiatives and share progress
• Coordinate feedback loop to refine and improve new or changed processes
• Performance Analysis &; Reporting:

• Assist in collecting and analyzing performance data across partners to identify trends and opportunities for improvement
• Prepare regular reports and presentations for senior management and partners to review program progress and results
• Share insights and recommendations with the team to help develop and refine partner strategies
• Partner Relationship Management:

• Assist in nurturing an existing group of partners to drive more revenue and growth within the Avalara Partner Program
• Maintain clear and regular communication with key partners, keeping them informed of updates, promotions, co-marketing materials, and relevant changes within our organization to accelerate growth opportunities and drive more partner engagement
• Regular check-ins with partners to align on roadmap integration enhancements, attaining and renewing connector badge certifications on an annual basis

Qualifications

• Must be able to support North American-based partner set and North America-based working hours
• Bachelor';s degree in business, marketing, or a related field (or equivalent work experience)
• 5 years of experience in partner management, account management, consulting, or a related role
• Strong interpersonal and communication skills
• Ability to work collaboratively in a team and independently when necessary
• Analytical mindset to interpret data to find trends and insights
• Excellent organizational and time management skills
• Proficiency in using CRM and collaboration tools (e.g., Salesforce, Power BI, Microsoft Office Suite)

• Expertise in PowerPoint and Excel highly desirable
• Basic understanding of the Technology Platform &; SaaS market and ecosystem

Preferred Qualifications

• Experience working with partner programs or channel sales
• Knowledge of SaaS market
• Ability to travel occasionally for partner meetings or events

About AvalaraWe are a cloud-based SaaS company that offers tax &; compliance solutions with the vision to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there';s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That';s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That';s why we';re growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.Equal OpportunitiesAvalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, colour, creed, religion, age, gender, national orientation, disability, sexual orientation

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What Your Responsibilities Will Bepls see aboveWhat You’ll Need To Be SuccessfulQuestions that could be answered by the hiring manager in this section

• Is your ideal candidate currently working independently or will they require mentorship and

How We’ll Take Care Of YouTotal Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health &; Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.What You Need To Know About AvalaraWe’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.We’ve been different from day one. Join us, and your career will be too.We’re An Equal Opportunity EmployerSupporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

Avalara