Job Description

Job Title: Inside Sales Trainer

Location: Ghatkopar, Mumbai (Work from office)

Salary Range: ₹4 LPA - ?6 LPA

Role Overview:

We are looking for an Inside Sales Trainer responsible for training, coaching, and improving the performance of our inside sales team. The role involves onboarding new joiners, conducting regular refresher trainings, call audits, and continuously working to improve sales conversion and communication quality.

Key Responsibilities:

Conduct onboarding & product training for new inside sales hires

Design and deliver training modules on sales pitch, objection handling, soft skills & CRM usage

Monitor daily call performance & conduct regular call audits

Organize mock calls, role-plays & feedback sessions to improve conversion

Track training effectiveness & share improvements with management

Collaborate with sales managers to understand performance gaps and update training content accordingly

Maintain training reports, performance trackers, and MIS

Develop refresher training sessions based on call analysis & market feedback

Required Skills & Experience:

2-5 years of experience in inside sales training / telesales coaching / sales enablement

Strong communication, presentation & people management skills

Experience in improving sales metrics through structured training

Hands-on experience in call monitoring, sales pitch correction & feedback delivery

Familiarity with CRM tools and sales processes

Ability to motivate and groom sales teams

Qualifications:

Graduate / MBA preferred

Experience in BFSI, EdTech, Healthcare, SaaS, or Consumer Sales industry is an added advantage

Job Type: Full-time

Pay: ₹33,000.00 - ₹50,000.00 per month

Work Location: In person