Review quotations and issue Purchase Orders (POs).
Coordinate with the Sales team to ensure on-time delivery.
Handle channel partners and manage delivery push-in and push-out requests based on needs.
Manage account receivables and maintain records of slow-moving products, Accounts Receivable
(AR) ratio, customer sales, etc.
Monitor and track shipment status and resolve any issues that arise during the shipping process.
Key Requirements:
Proven experience in customer support and sales support roles.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in using relevant software and tools for managing quotations, POs, and customer records.
Preferred Qualifications:
Experience in the electronics industry.
Education Qualification: Graduation in any discipline.
Performance Metrics:
On-time Delivery Rate: Percentage of orders delivered on or before the promised date.
Quotation Accuracy: Accuracy and completeness of quotations issued.
Customer Satisfaction Score: Feedback from customers regarding their experience.
Process Improvement Initiatives: Number and impact of new ideas implemented to improve internal
processes.
Job Types: Full-time, Permanent
Pay: Up to ₹600,000.00 per year
Benefits:
Health insurance
Provident Fund
Willingness to travel:
50% (Preferred)
Work Location: In person
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