Inside Sales Representative Job in Trisita Engineering Llp

Inside Sales Representative

Year WB, IN, India

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Job Description

We are looking for an Inside Sales Executive to handle customer interactions, resolve queries, and ensure a smooth service experience. The ideal candidate should have good communication skills, a customer-centric approach, and the ability to handle calls/chats professionally.

Key Responsibilities:

- Handle inbound and outbound customer calls, emails, or chats.

- Assist customers with queries, complaints, product/service information, and issue resoluti on.

- Maintain customer records and update the CRM system accurately.

- Follow communication guidelines, scripts, and protocols.

- Provide timely solutions and escalate issues when required.

- Ensure customer satisfaction and maintain service quality standards.

- Coordinate with internal departments for faster resolution.

Required Skills & Qualifications:

- Graduate preferred.

- Excellent verbal and written communication skills.

- Ability to handle customers professionally and patiently.

- Basic computer knowledge and typing skills.

- Female candidate preferred

Job Types: Full-time, Permanent

Work Location: In person

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Job Detail

Job Id

JD5168901
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

WB, IN, India
Education

Not mentioned
Experience

Year

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