Job Description

Inside Sales Executive - IT Solutions

Experience:

3+ Years

Location:

Kolkata ( Work From Office )

Key Responsibilities:

Maintain and strengthen relationships with

existing customers

, ensuring continued satisfaction. Identify

upselling and cross-selling opportunities

to maximize value for clients. Conduct

regular check-ins and follow-ups

with customers to assess needs and introduce new offerings. Track

customer feedback and industry trends

to propose relevant product or service enhancements. Collaborate with

account managers and product teams

to align solutions with customer requirements. Ensure smooth

renewals, repeat purchases, and long-term client retention

. Manage

payment milestones, service agreements, and contract renewals

. Maintain detailed records of

customer interactions, sales progress, and follow-ups

.

Required Skills & Qualifications:

3+ years of experience

in sales, account management, or customer relationship roles. Strong knowledge of

upselling and customer retention strategies

. Excellent

communication and negotiation skills

to foster customer loyalty. Ability to track

customer needs and industry trends

for sales optimization. Experience with

CRM tools and sales tracking systems

. Proven ability to maintain

long-term business relationships

with existing clients.
Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ?550,000.00 per year

Benefits:

Flexible schedule Health insurance Paid sick time Provident Fund
Schedule:

Day shift Fixed shift Monday to Friday Morning shift
Work Location: In person