Graduate/Postgraduate (Preferred in Education, Business, or Administration)
Shifts:
Day Shift / Morning Shift / UK Shift
Language:
English (Preferred)
About Student Grad:
Student Grad is dedicated to empowering Indian students to achieve their dreams of studying abroad. We offer personalized, unbiased guidance and expert support to simplify the study abroad journey--helping students not only study, but also work and settle successfully in their destination countries.
Role Overview:
As a
Student Counsellor
, you will be the primary point of contact for students, ensuring smooth communication, timely follow-ups, and accurate enrollment tracking. This role is crucial in supporting the academic and operations teams to deliver a seamless student experience.
Key Responsibilities:
Coordinate with prospective and enrolled students regarding course offerings, batch schedules, and enrollment updates
Handle student queries professionally via phone, email, and messaging platforms
Conduct cold calls to prospective leads to generate interest and drive course enrollments
Follow up with leads consistently through calls, messages, and emails to ensure timely conversions
Raise invoices for interested candidates and share payment details clearly and promptly
Maintain accurate and up-to-date student records, enrollment logs, and payment tracking
Ensure timely fee submissions and documentation through proactive and regular follow-ups
Work closely with academic and operations teams to ensure smooth batch launches and class transitions
Share regular updates with management on lead status, conversion metrics, and student feedback
Support administrative activities such as document handling, attendance tracking, and reporting
Collaborate with the marketing and sales teams to optimize outreach strategies and enhance enrollment outcomes
Skills & Qualifications:
Bachelor's degree in any discipline
Minimum
1 year of experience
in student coordination, academic counseling, or admin roles
Strong
verbal and written communication
skills
Good working knowledge of
MS Office
, Google Sheets, and CRM tools
Organized, proactive, and student-focused mindset
Ability to multitask and manage time effectively in a fast-paced environment
What We Offer:
Competitive salary and yearly bonus
Health Insurance and Provident Fund benefits
Complimentary meals during working hours
Career growth opportunities in the education and overseas counseling domain
Supportive and collaborative work environment
Job Types: Full-time, Permanent
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Yearly bonus
Work Location: In person
Job Types: Full-time, Permanent
Pay: ?300,000.00 - ?500,000.00 per year
Job Types: Full-time, Permanent
Pay: ?300,000.00 - ?500,000.00 per year
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Provident Fund
Compensation Package:
Performance bonus
Schedule:
Day shift
Morning shift
Application Question(s):
What is your Notice period
Have you previously worked in student counseling education services?
What is your current CTC..?
Do you have experience using CRM software to manage student data and application progress?
Work Location: In person
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