PR & Communications:
Lead Qualification & Assignment: Engage with potential customers via direct calls and inquiries, qualify leads based on predefined criteria, and assign them to Field Design Advisors for consultation and conversion.-
Customer Feedback Management: Establish structured communication processes to gather customer feedback on ongoing projects, identify areas for improvement, and enhance overall service quality.
Digital Marketing & Sales:
Marketing Coordination: Work closely with the digital marketing agency and/or internal digital marketing team to manage online promotions, optimize lead generation in terms of quality and quantity, and track campaign performance through regular reporting.
Field Reporting: Ensure daily reporting of on-ground activities by Design Advisors, tracking customer interactions, project progress, and sales performance.
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