Job Description

We are seeking a proactive and detail-oriented Inside Sales Executive for our PP Woven Fabric Division, who will play a key role in nurturing client relationships and ensuring seamless order processing.

Key Responsibilities:

Serve as the main point of contact for existing clients, maintaining strong and responsive communication.

Take orders from clients (via call, email, WhatsApp, etc.) and ensure all order details are accurately recorded.

Cater to new enquiries and Convert them by proving relevant information.

Coordinate internally with production, dispatch/logistics, and accounts teams to ensure smooth order flow from start to finish.

Track each order from confirmation to dispatch and follow up until final delivery to the customer.

Share dispatch details and tracking info proactively with customers.

Handle customer queries, complaints, or delays professionally and provide timely updates.

Maintain proper records of orders, invoices, and dispatch timelines.

Update the CRM/order management system regularly.

Identify inactive clients and help in re-engagement initiatives.

Requirements:

Bachelor's degree (preferably in Business Administration or related field).

0-1 years of experience in a Sales, Sales Coordination or Client Relationship role.

Strong organizational and coordination skills.

Excellent communication in English. (Knowledge of Hindi, or other regional language is a plus).

Ability to multitask and follow up proactively.

Average or excellent in Excel, email, and order tracking systems.

What We Offer:

A supportive and structured work environment.

Opportunity to grow within a fast-expanding packaging division.

Exposure to leading brands and businesses in the F&B and e-commerce space.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person