lead generation, customer engagement, quotation coordination, follow-ups, and closing support
for international freight and related services.
Key Responsibilities
Generate and qualify leads through calls, LinkedIn, email campaigns, and inbound enquiries.
Understand customer requirements for
Import/Export shipments
and propose suitable logistics solutions.
Coordinate with pricing/operations for
rate requests, quotations, and turnaround
on customer queries.
Drive the
sales cycle
: follow-ups, negotiations support, converting enquiries into confirmed bookings.
Maintain and update pipeline, leads, and activities in
CRM
, ensuring accurate forecasting and reporting.
Work closely with Key Account Managers / Field Sales to support closures and handovers.
Keep track of market movement, customer feedback, and competitor trends to support sales strategy.
Ensure documentation/initial onboarding basics are collected (KYC, basic shipment details) for smooth execution.
Meet monthly/quarterly targets on
calls, meetings, conversions, and revenue
.
Requirements / Qualifications
2-5 years of experience in
Inside Sales / Sales Support
in
Freight Forwarding / Logistics / EXIM
.
Working knowledge of
international shipping terms
and processes (Incoterms, lanes, basic documentation).
Exposure to selling any of the following is a plus:
Air Freight, Ocean Freight (FCL/LCL), Customs Clearance, Transportation, Warehousing.
Strong communication skills (English + Hindi), confident on calls and customer handling.
Comfortable with targets, structured follow-ups, and CRM discipline.
Good coordination skills with internal teams (pricing, ops, customer service).
What We Offer
Growth-focused sales environment with learning across EXIM logistics.
Competitive fixed + performance incentives (as applicable).
Collaborative team culture with exposure to multiple services and trade lanes.
Job Type: Full-time
Pay: ₹13,754.99 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home
Work Location: In person
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