Job Description

Inside Sales Manager :

Company:

The Wellness Shop

Location:

Jaipur

Experience:

8-15 years

Team Size Managed:

100+ Executives

Salary Range - 8,00,000 - 12,00,00 per annum

Role Overview

The

Inside Sales Manager

will lead, scale, and optimise a high-performing inside sales organisation across

B2C (D2C)

and

B2B / bulk sales

channels. This role demands a strong sales leader who has

built large teams from the ground up

, implemented robust sales processes, and consistently delivered

revenue growth at scale

.

You will be responsible for

end-to-end ownership

of inside sales performance--from hiring and training to process design, pipeline management, and target achievement.

Key Responsibilities:

Sales Leadership & Revenue Growth

Own and drive

inside sales revenue

across

D2C and B2B/bulk channels

Define and achieve

monthly, quarterly, and annual sales targets

Monitor key performance metrics including conversion rates, ARPU, CAC, and funnel efficiency

Drive high-volume lead conversion while maintaining

quality and customer trust

Team Building & People Management

Build, manage, and scale a

100+ member inside sales team

Lead team leads, managers, and senior sales executives

Set clear KPIs, incentive structures, and performance benchmarks

Foster a

performance-driven yet ethical sales culture

Hiring, Training & Capability Building

Own the

end-to-end hiring process

for inside sales roles

Design structured

onboarding, product training, and sales playbooks

Conduct regular skill-building sessions, call audits, and coaching reviews

Develop second-line leadership and succession pipelines

Process Design & Sales Operations

Set up and optimise

inside sales processes

for:

D2C inbound & outbound sales

B2B / institutional / bulk order sales

Design SOPs for lead allocation, follow-ups, CRM usage, escalation handling, and closures

Work closely with marketing, supply chain, and finance to ensure smooth order fulfilment

Improve sales productivity through tools, dashboards, and automation

B2B & Bulk Sales Management

Establish structured processes for

bulk sales, distributor sales, and corporate buyers

Define pricing frameworks, negotiation guidelines, and approval matrices

Ensure timely closures, invoicing coordination, and repeat order management

Build long-term B2B relationships through inside sales excellence

Required Skills & Experience

8-15 years of experience in

inside sales leadership

Proven experience managing

100+ member sales teams

Strong background in

both B2C (D2C) and B2B / bulk sales

Hands-on experience in

setting up sales processes from scratch

Demonstrated ability to consistently

meet and exceed revenue targets

Excellent hiring, training, coaching, and performance management skills

Strong understanding of CRM systems, call centre metrics, and sales analytics

Highly

revenue-oriented

, data-driven, and execution-focused

Preferred Background

Experience in

wellness, healthcare, FMCG, nutraceuticals, or D2C brands

Exposure to high-growth, scale-up environments

Experience working with inbound lead funnels and performance marketing teams

What We Offer

Leadership role with

direct revenue ownership

Opportunity to build and scale one of the

largest inside sales teams in the wellness sector

Competitive compensation with performance-linked incentives

Fast-growth, entrepreneurial work environment

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Work Location: In person