Ahmedabad, Gujarat (Onsite / Local Candidates Only)
Employment Type:
Full-time
Salary:
?8,000 - ?15,000 per month (Fixed + Performance Incentives)
Experience:
Fresher / 0-1 year
About the Role
We are hiring a
Fresher Inside Sales / Lead Communication Executive
to handle
inbound leads
.
You will communicate with interested clients using
predefined scripts, AI assistance, and a structured CRM process
.
This position is ideal for freshers based in
Ahmedabad
who want to start a career in
IT services sales and client communication
.
Key Responsibilities1. Inbound Lead Communication
Respond to new leads
Communicate via
WhatsApp, Email, and CRM
Use
approved scripts and AI-generated responses
Maintain professional and polite communication
2. Lead Qualification (Basic)
Ask standard questions:
Required service
Budget range
Timeline
Identify genuine vs non-genuine inquiries
Update lead status correctly in the CRM
3. Service Explanation (Script-Based)
Explain services using provided material:
Website & software development
SaaS & automation solutions
ERP / CRM services
Share demos, decks, and proposal links
You are NOT required to design solutions or handle technical discussions.4. Follow-ups
Perform follow-ups as per system reminders
No manual chasing
Ensure proper closure or escalation of every lead
What You Must NOT Do
? Negotiate pricing or discounts
? Commit delivery timelines or scope
? Promise features or guarantees
? Work outside approved scripts
Required Skills
Must Have
Basic English communication (written & spoken)
Comfortable using WhatsApp & Email
Willingness to follow scripts and processes
Discipline and punctuality
Basic computer knowledge
Nice to Have
Any sales / customer support exposure
Interest in IT or software industry
Hindi / English language fluency
Training & Support
Complete onboarding training provided
Ready-made scripts and AI assistance
CRM usage training
Close monitoring during initial 30 days
Performance Metrics (KPIs)
Lead response time
Leads handled per day
CRM accuracy
Proper escalation of qualified leads
Compensation Structure
Fixed Salary:
?8,000 - ?15,000
Performance Incentives:
Up to ₹7,000
Salary revision after probation based on performance
Important Note
This role is
not suitable
for candidates who:
Want freelancing or remote-only work
Do not want to follow structured processes
Do not Know English Fluently
Growth Opportunity