Job Description

Job Summary:

We are looking for a driven and professional Inside Sales Intern to join our sales team for CaseFox, a cutting-edge cloud-based case management software serving a global audience. The ideal candidate will be responsible for making outbound calls to prospects, introducing CaseFox, and ensuring a smooth transition to the sales team, working primarily with law firms in the United States and other countries outside India.

Key Responsibilities:

Outbound Calling:

Make a minimum of 120 outbound calls daily to prospects in international markets, primarily the USA/ Canada/ Australia and Middle East regions. Introduce CaseFox/ MatterSuite, explain its features, and highlight its value proposition to potential clients.
Lead Qualification:

Engage prospects in meaningful conversations to understand their needs and qualify leads. Identify decision-makers and key stakeholders to ensure effective follow-ups.
Meeting/ Demo Scheduling:

Schedule product demos and meetings for the sales team using cloud-based scheduling tools. Ensure all scheduled appointments are accurately logged and handed over to the sales team.
CRM Updates:

Maintain detailed and accurate records of all call outcomes and prospect interactions in the CRM system. Track lead progress and update statuses to ensure a seamless sales process.
Target Achievement:

Meet and exceed daily, weekly, and monthly targets for calls, qualified leads, and scheduled demos. Consistently strive to improve performance metrics and contribute to team goals.
Customer Interaction:

Handle objections and provide basic information to prospects professionally and confidently. Build rapport with prospects to create a positive impression of CaseFox.
Process Adherence:

Follow the defined calling scripts, workflows, and compliance guidelines. Stay updated on product features, industry trends, and competitor offerings to effectively address prospect queries.

Qualifications & Skills:

Education: Bachelor's degree or equivalent. Experience: Fresher or 1+ years of experience in international telecalling, BPO, or SaaS sales. Familiarity with CRM tools and cloud-based software is preferred. Language Proficiency: Excellent command of US English (written and verbal) with a neutral accent. Ability to communicate clearly and professionally with an intellectual customer base.

Technical Skills:

Basic understanding of SaaS products

Soft Skills:

Strong, convincing, and negotiation skills. Ability to work independently and manage time effectively. High level of professionalism and a customer-centric approach. Adaptability to work in day or night shifts as required.

Incentives:

Performance-based incentives tied to call targets and lead conversions.

Tools Provided:

CRM software, cloud-based scheduling tools, and comprehensive training.

Total:

6.5 hours shift per day, combining both shifts as per the call schedule

Why Join Coderlly?

Be part of a fast-growing SaaS company with a global customer base. Opportunity to work in a dynamic, target-driven environment. Competitive salary with attractive incentive structures. Continuous learning and professional development opportunities. Free lunch at the office
Job Types: Full-time, Part-time

Pay: ₹8,086.00 - ₹15,014.69 per month

Expected hours: 40 per week

Benefits:

Paid sick time
Work Location: In person