Experience: 0-3 years of relevant inside sales experience
About Us:
We are a growing organization in the CCAAS space seeking a results-driven Inside Sales Executive to lead our product sales initiatives. This individual will play a pivotal role in developing and executing short- and long-term sales strategies while continuously improving sales programs to enhance customer satisfaction and maximize sales potential.
What We're Looking For:
We need a seasoned Inside Sales Executive to oversee and support our inside sales team, manage sales metrics, and refine the sales administration process. You'll work closely with cross-functional teams, so excellent communication and collaboration skills are a must. If you're competitive, a great listener, and capable of building instant rapport to ensure customer satisfaction, this is the role for you!
Responsibilities:
Understand customers' needs and identify sales opportunities.
Build and maintain a comprehensive database of current and potential customers. Effectively use sales CRM
Communicate with customers through outbound calls, follow-ups on leads, and email correspondence.
Provide detailed answers to customer queries and deliver additional product or service information as needed.
Stay up-to-date on product and service features, updates, and industry trends.
Explain and demonstrate product features to customers effectively.
Research and analyze competing products and services to stay competitive.
Drive sales growth by upselling products and services.
Research, qualify, and pursue new leads to expand the customer base.
Collaborate with marketing and product development teams to maintain brand consistency , provide customer /market feedback and boost engagement.
Suggest and implement improvements to the sales administration process to optimize efficiency.
Qualifications:
Educational Background: Bachelor's in Management Studies (BMS) and an MBA in Sales & Marketing.
Experience: 1-3 years of relevant inside sales experience with a proven track record of exceeding quotas.
Skills:
o Strong phone presence and experience with high call volumes.
o Proficiency with corporate productivity and web presentation tools. o Excellent communication skills (verbal and written).
o Exceptional customer service and active listening skills.
o Strong organizational skills with the ability to multitask effectively.
o Expertise in cold calling and building customer rapport
o Ability to meet and exceed sales targets consistently.
Why Join Us
Opportunity to lead a dynamic team and contribute to the company's growth.
Collaborative work environment with growth potential.
Be part of a customer-focused organization where your insights drive meaningful impact.
Job Type: Full-time
Pay: Up to ₹500,000.00 per year
Benefits:
Provident Fund
Schedule:
Day shift
Application Question(s):
Notice Period
Experience:
: Sales Development Representative: 1 year (Preferred)
Location:
Gurgaon, Haryana (Preferred)
Work Location: In person
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