1-3 years (preferred in B2B / Inside Sales / Customer Engagement roles)
Role Summary:
We are looking for a motivated B2B Lead Generation & Customer Engagement Executive who will be responsible for identifying and nurturing potential clients through cold calls, emails, and initial customer interactions. Based in Ahmedabad, you will be the first point of contact for inbound and outbound customer engagements and play a key role in maintaining strong relationships and ensuring smooth lead transitions to our sales team.
Key Responsibilities:
Lead Generation:
Research and identify potential B2B clients across various sectors
Create and maintain a comprehensive database of leads and prospects
Use tools like LinkedIn, industry directories, and CRM to build contact lists
Cold Calling & Outreach:
Make outbound calls and send introductory emails to generate interest
Handle inbound inquiries from potential customers professionally
Customer Interaction:
Conduct first-level discussions to understand customer needs
Qualify leads based on defined criteria and gather essential information
Introduce the company, offerings, and send relevant marketing materials
Relationship Management:
Maintain follow-ups with prospects through emails, newsletters, or updates
Build rapport and stay in touch with leads until they are sales-qualified
Coordination with Sales Team:
Pass on qualified leads to the sales team with detailed notes and context
Ensure smooth handover and follow-through with internal teams
Reporting & Documentation:
Maintain lead tracking and activity logs in the CRM
Share weekly progress and insights with the management
Required Skills & Qualifications:
Bachelor's degree in Business, Marketing, or related field
Excellent verbal and written communication skills in English and Hindi/Gujarati
Strong interpersonal and relationship-building abilities
Comfortable with cold calling and initial sales conversations
Knowledge of CRM tools, Google Workspace, and email marketing tools
Prior experience in B2B/Inside Sales/Telecalling is a plus
What We Offer:
A supportive work environment with a focus on sustainability and impact
Opportunities for growth within a fast-paced and purpose-driven organization
Competitive compensation based on experience and performance
Job Type: Full-time
Pay: ?30,000.00 - ?35,000.00 per month
Schedule:
Day shift
Work Location: In person
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