Job Description

- Inside sales Executive (Travel Process)

Job Type:

Full-time, Permanent

Work Location:

In-person

Experience Required:

Minimum

2 years

in Sales / Customer Service (Travel industry preferred)

Role Overview:

We are seeking an experienced, extroverted, and target-driven Sales & Customer Service Executive to join our travel team. The ideal candidate must have at least

2 years of proven experience

in sales or customer service, preferably in the travel domain. The role involves active communication, sales conversions, customer handling, and coordination with travel agents.

Key Responsibilities:

Customer Communication & Lead Management

Communicate with customers through outbound calls and follow-ups. Understand customers' requirements and identify sales opportunities. Respond to customer and travel agent queries via calls and emails. Follow up on leads, quotations, and confirmations.

Sales Activities

Prepare and share quotes; follow up to convert them into confirmed bookings. Explain and demonstrate travel products, features, and services. Research, qualify, and convert new leads. Upsell relevant travel products and meet monthly sales targets.

Operations & Coordination

Handle on-tour customer queries by coordinating with travel agents and internal teams. Stay updated about product offerings, travel services, and industry trends. Maintain awareness of competitor products and pricing.

Data Management

Create and manage a database of current and potential customers. Record all interactions and updates accurately for reporting and follow-up.

Candidate Profile:

Minimum 2 years of experience

in sales or customer service. Experience in the

travel industry

will be an added advantage. Extroverted, confident, and talkative personality. Strong communication (verbal & written) and negotiation skills. Target-oriented with a strong desire to achieve and exceed sales goals. Good understanding of customer needs and problem-solving abilities.
Job Types: Full-time, Permanent

Pay: ₹21,200.00 - ₹45,200.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Paid sick time Paid time off
Experience:

Inside sales in Travel : 2 years (Required)
Location:

Wagle Estate, Thane, Maharashtra (Required)
Work Location: In person