Job Description

Job Title:

Inside Sales Executive - Domestic Market (Mumbai Office, Santacruz)

Role Overview

As a

Domestic Inside Sales Executive

, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you'll be part of a high-energy team that drives the company's primary revenue engine.

Key Responsibilities

Area

What You'll Do

Lead Engagement & Conversion

Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.

Upsell & Cross-Sell

Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.

Product Mastery

Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.

Pipeline Management

Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.

Customer Experience

Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.

Market Feedback Loop

Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.

Must-Have Qualifications

Fluent English & Hindi

; clear, engaging phone presence. Candidate should have graduate pass out form any field 1-3 years' experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred). Proven record of hitting monthly revenue / conversion targets. Comfortable with a

6-day work week

(rolling saturday or sunday off, timing 10am -7 pm). Proficient with CRMs, spreadsheets, and virtual meeting tools. High empathy, consultative mindset, and strong objection-handling skills.

Experience in the EdTech sector is a significant plus.

Nice-to-Have

Familiarity with early-years education or parenting products. Exposure to outbound call campaigns or dialer systems. Knowledge of upsell/cross-sell frameworks and data-driven selling.

Compensation & Benefits

Incentives:

Monthly performance-linked incentives--uncapped earning potential.

Work Mode:

On-site at Santacruz, Mumbai; modern workspace with breakout zones.

Perks:

Flexible leave policy, learning & development stipend, weekly team huddles & celebrations.

Growth Path

Top performers can advance to Senior Inside Sales Executive, Team Lead, or Sales Trainer roles within 12-18 months, with increased responsibility for strategy, mentoring, and revenue ownership.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person