Job Description

Position Title:

Inside Sales Executive

Location:

Chinchwad, Pune

Experience Required:

1-2 Years

Compensation:

As per market standard

Job Type:

Full-Time | On-Site

Industry:

Industrial Tools / Manufacturing / Cutting Tools

Job Objective:

To manage and grow customer relationships by handling inbound sales inquiries, coordinating with the field sales team, and supporting the complete sales cycle from lead qualification to order processing.

Key Responsibilities:

1. Lead Handling & Customer Engagement

Respond to inbound inquiries via calls, emails, and digital channels. Understand customer requirements and suggest suitable tools/products. Follow up with leads and maintain a pipeline of prospects.

2. Sales Coordination

Coordinate with the field sales and technical teams for quotations, follow-ups, and order status updates. Prepare and send proposals, quotations, and basic technical documentation. Update CRM or sales trackers regularly.

3. Order Management

Assist in processing sales orders, checking availability, and coordinating delivery schedules. Track dispatches and keep customers informed about order status.

4. Customer Service & Relationship Building

Maintain good relationships with existing customers and ensure post-salessupport. Collect feedback and relay it to the relevant teams.

Skills & Qualifications Required:

Graduate in any discipline (preferably in Commerce, Engineering, or Business). 1-2 years of experience in inside sales, telesales, or customer support (preferably B2B or industrial sales). Strong communication and interpersonal skills. Proficiency in MS Office (especially Excel, Outlook) and any CRM software. Ability to understand technical products and coordinate with internal departments.

Preferred:

Experience in industrial tools, machine tools, or manufacturing sectors. Basic understanding of tools or mechanical components will be an advantage.
Job Types: Full-time, Permanent

Pay: ?16,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Life insurance Paid sick time Provident Fund
Experience:

Inside Sales Executive: 1 year (Required) B2B sales: 1 year (Required)
Work Location: In person