Job Description

About the Role:

We are seeking a proactive and detail-oriented

Inside Sales Executive

for our

Paper Packaging Division

, who will play a key role in nurturing client relationships and ensuring seamless order processing.

Key Responsibilities:

Serve as the

main point of contact for existing clients

, maintaining strong and responsive communication.

Take orders

from clients (via call, email, WhatsApp, etc.) and ensure all order details are accurately recorded. Cater to new enquiries and Convert them by providing relevant information.

Coordinate internally

with production, dispatch/logistics, and accounts teams to ensure smooth order flow from start to finish. Track each order from confirmation to dispatch and follow up until

final delivery to the customer

. Share dispatch details and tracking info proactively with customers. Handle customer queries, complaints, or delays professionally and provide timely updates. Maintain proper records of orders, invoices, and dispatch timelines. Update the CRM/order management system regularly. Identify inactive clients and help in re-engagement initiatives.

Requirements:

Bachelor's degree (preferably in Business Administration or related field). 0-1 years of experience in a Sales, Sales Coordination or Client Relationship role. Strong organizational and coordination skills. Excellent communication in English. (Knowledge of Hindi, Kannada or other regional language is a plus). Ability to multitask and follow up proactively. Average or excellent in Excel, email, and order tracking systems.

What We Offer:

A supportive and structured work environment. Opportunity to grow within a fast-expanding packaging division. Exposure to leading brands and businesses in the F&B and e-commerce space.
Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:

Diploma (Required)
Experience:

Inside sales: 2 years (Required)
Language:

English (Required) Kannada (Required) Hindi (Required)
Work Location: In person