Job Description

About the Role:

We are looking for an energetic and customer-focused

Inside Sales Executive

to join our team. The role involves managing inbound and outbound sales calls, handling B2B and export customer inquiries, coordinating with distributors and partners, and supporting the business development team to meet sales targets.

Key Responsibilities:

Handle

inbound inquiries

from domestic and international customers and convert them into sales. Conduct

outbound calls

to distributors, retailers, and prospects to generate leads and follow up on opportunities. Coordinate with logistics, accounts, and operations teams for order processing, dispatch, and payment follow-up. Maintain and update the

CRM database

with lead details, sales pipeline, and customer interactions. Support the

export sales team

with quotations, documentation, and customer communication. Prepare and share daily and weekly sales reports with management. Build strong relationships with customers through timely responses and consistent service. Understand product features and communicate value propositions effectively. Assist in planning and executing promotional campaigns or online B2B sales drives.

Requirements:

Bachelor's degree in Business, Marketing, or related field.

1-3 years of experience in inside sales or customer service

(preferably in FMCG, exports, or e-commerce). Strong communication and negotiation skills in English and Hindi. Comfortable with CRM tools, Google Sheets/Excel, and email communication. High sense of ownership, customer orientation, and multitasking ability.

What We Offer:

Competitive salary with sales-based incentives. Opportunity to grow within a fast-scaling FMCG brand. Exposure to national and export business operations. Dynamic and supportive work culture.
Job Type: Full-time

Pay: ₹13,267.02 - ₹37,255.78 per month

Work Location: In person