Job Description

Job Summary:

The Inside Sales Executive will be responsible for handling inbound leads, converting walk-in patients, following up with prospects, and supporting the clinic in achieving monthly revenue targets. The role requires strong communication skills, understanding of hair & skincare treatments, and the ability to guide patients through the consultation and decision-making process.

Key Responsibilities:1. Lead Handling & Conversion

Attend to inquiries through calls, WhatsApp, walk-ins, and online platforms. Understand patient concerns and guide them toward suitable clinic services. Convert leads into consultations and procedure bookings. Maintain high follow-up frequency to maximize conversion potential.

2. Sales Activities

Explain treatment plans, pricing, offers, and packages confidently. Support counsellors and doctors in consultation rooms and present solutions clearly. Achieve monthly sales and conversion targets. Maintain accurate records of lead status and follow-up notes in CRM.

3. Patient Coordination

Ensure smooth patient experience from entry to exit. Assist with appointment scheduling and coordination with front desk and clinical teams. Resolve basic queries about procedures, timelines, and costs.

4. Communication & Relationship Building

Build rapport with new and existing patients to ensure trust and long-term association. Share pre-procedure and post-procedure instructions as guided by clinical staff. Maintain polite, professional, and patient-centered communication.

5. Reporting & Documentation

Update CRM/lead tracker daily with follow-up details and statuses. Share daily and weekly sales reports with the manager. Follow compliance, documentation, and clinic protocols strictly.

Required Skills & Competencies:

Strong communication and convincing skills. Sales mindset with ability to work under monthly targets. Good knowledge of hair transplant, skincare, and aesthetic treatments (preferred but can be trained). Ability to multitask and handle walk-in pressure. Presentable personality and patient-friendly approach.

Qualifications & Experience:

Minimum 12th pass; Graduation preferred. 0-3 years of experience in sales, tele-sales, inside sales, or customer service. Experience in clinics, hospitals, wellness, or beauty/aesthetic centers is an advantage.

Work Schedule:

Full-time (as per QHT Clinic working hours)
Job Type: Full-time

Pay: ₹12,655.62 - ₹25,000.00 per month

Application Question(s):

Last salary , Salary Expectation & Notice period
Work Location: In person